Return & exchange
We are happy to accept returns on unwanted products if returned within 7 days. My Little Venture will refund in full, as long as the product is in fully saleable condition. The cost of return must be borne by the purchaser.
If the product is returned after the 7 day cooling-off period, My Little Venture will refund in full less the outward Postage & Packaging and the cost of return must be borne by the customer.
If in the unlikely event the product is faulty, we will fully refund and bear the cost of the return. If the customer requires replacements, these will be sent as quickly as possible. We cannot entertain claims for hanging the items and we will require some pictures and details of the damaged item as well as its package to be sent by mail or email.
Once the return has been confirmed and approved by My Little Venture, you will be provided with our London address.